Support

Help Center

Find quick answers, or reach out and we'll get back to you.

Account & profile

Edit details, avatar, and preferences.

Security & app lock

PIN, biometrics, and lockout.

Membership & ID card

Your number and verification.

Privacy & data

How your information is used.

Frequently asked questions

Every member receives a unique membership number automatically. The 'Verified by founder' badge is granted by Rabindra once your profile is complete and reviewed.

When you install RABINDRA OS on your phone, you can set a 4-digit PIN and enable device biometrics (Face ID / fingerprint). The app then locks whenever it's reopened or returns from the background.

For security, the lock screen enforces a progressive cooldown after several incorrect attempts. Just wait for the on-screen timer to finish, then try again or use biometrics.

Open your dashboard, go to Edit profile, update your details or upload a new photo, and save. Changes appear on your ID card instantly.

In your dashboard, open Notifications and toggle push updates. You can revoke permission any time from your device settings.

Yes. Your records are protected by row-level security so only you can access them, and your PIN is hashed on your device. See the Privacy Policy for details.

Still need help?

Send feedback or reach out directly — we usually reply within a day.

Read our Privacy Policy